Shipping Policy
Last Updated: 18 October 2026
At DSD MALL – Devi Sridevi Sarees & Readymades, we aim to deliver your favourite sarees, readymades, and fashion products safely and conveniently. Please read our Shipping Policy to understand how we process and deliver your orders.
1. Order Processing
Orders are processed after successful order placement and payment confirmation, where applicable. Cash on Delivery (COD) orders may undergo additional confirmation before processing.
Order processing time may vary depending on product availability, order volume, holidays, and other operational factors.
2. Shipping Locations
We aim to deliver to serviceable locations across India, subject to courier availability and delivery restrictions.
Customers should enter their correct PIN code at checkout to help determine whether delivery is available to their address.
3. Estimated Delivery Time
Delivery times depend on the destination, courier service, and product availability. Estimated delivery dates, where displayed, are indicative and not guaranteed.
Unexpected circumstances such as weather conditions, public holidays, transport disruptions, or courier delays may affect delivery.
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before the order is placed.
Any applicable free-shipping offers, minimum purchase requirements, or special delivery charges will be communicated through the website or promotional terms.
5. Cash on Delivery (COD)
Cash on Delivery may be available for eligible products and delivery locations.
Customers choosing COD must pay the applicable order amount and any disclosed delivery charges at the time of delivery. COD availability may depend on the PIN code, order value, and courier service.
Please keep the required amount ready when your order arrives.
6. Online Payment Orders
Customers may pay through the online payment methods available at checkout.
Orders paid online will be processed after payment confirmation. Any free-shipping offer for online payments will apply only when the relevant conditions are clearly displayed on the website or at checkout.
7. Order Tracking
Where tracking facilities are available, customers may receive tracking details through SMS, email, WhatsApp, or another communication channel provided during checkout.
Customers can use the tracking details to follow their shipment. Tracking updates may take time to appear after dispatch.
8. Incorrect Address and Failed Delivery
Customers are responsible for providing accurate names, phone numbers, PIN codes, and delivery addresses.
If a shipment cannot be delivered because of incorrect details, the recipient is unavailable, or delivery attempts fail, the courier may return the parcel to us. Additional shipping charges or re-delivery arrangements may apply where communicated and permitted.
9. Damaged, Missing, or Incorrect Items
If you receive a damaged, missing, or incorrect item, please contact us as soon as possible after delivery. Share your order number and clear photographs or videos of the parcel and product, where available, so we can review the issue.
Resolution will be handled according to our applicable Return, Exchange, and Refund Policy.
10. Delayed or Lost Shipments
If your order appears delayed or its tracking status has not changed for an extended period, please contact our customer support team. We will review the available shipment information and coordinate with the courier where possible.
Delivery timelines are estimates, and delays may occur due to circumstances beyond our control.
11. Contact Details
For questions about shipping, delivery, tracking, or your order, please contact us:
Business Name: Devi Sridevi Sarees & Readymades (DSD MALL)
Address: Door No. 26-3-15, Alamuri Vari Street, Factory Outlet Mall, Tanuku, West Godavari District, Andhra Pradesh – 534211
Phone: +91 7286862226 / +91 7013757568
GSTIN: 37ADXPI9086Q1Z4
We appreciate your trust in DSD MALL and thank you for shopping with us.